The email used to configure the OBi must be the primary email for the Google account. � This could be because you dialed a wrong or invalid number. The OBi is Using openDNS & the Google Voice Status Always Says "Backing Off" You cannot use openDNS with the OBi. Enter your Google Voice credentials when prompted, give Obihai permission to control your Google Voice account, and you’re done. To do this, sign-in to Gmail and place a call from your computer's browser with the Gmail "Call Phone" function located on the lower left side of the Gmail window. Then, open another web browser tab, and log into to the OBiTALK dashboard, click on your device, then click on the Service Provider (SP1 or SP2) that is using Google Voice. 1. Select "Save changes" at the bottom of the page. New video that shows you how to set-up Google Voice with your OBi VoIP device. The number you dialed, has not received a response from the service provider? After You Dial, You Hear a Female Voice Say: "We cannot complete your call." Is the number valid? Within a few seconds, the connections dialog box should show Google Voice connected on service provider SP1. Get the lowest cost local and international calls with service providers of your choice. Clicked link on support page, $10 for one year of Obihai Premium Support, and after the purchase, the software update was available. After You Dial, You Hear a Voice Say: "The number you dialed, was rejected by the service provider." Be sure to select the Save Changes button, and after a short wait, the OBi will automatically restart with the new settings active in the configuration. Make sure that the OBi can make a call using its Internet connection. Region Specific Technical / Service Provider Support. � Select System Management from the left-side navigation menu � Select Network Settings � Locate the parameter called: DNSServer1 � Make DNSServer1 = 4.2.2.2 (This is a free public DNS server) � Select Submit to save and Reboot the OBi The OBi should no longer show Backing Off. �. �         Create an application specific password for Google Voice. 5. All inbound calls when the OBi Attendant is set to answer as such.� This mode requires that the All Incoming Calls to Attendant box is checked. If it is Google Voice, then the status should show "Connected". The status indicator, �Connected� means your Username and Password used to configure the OBi are correct. Google Voice & Obihai team up to bring you FREE home phone service! There is no service available to complete your call. �, If this is the first time the Google Voice communications service is used from this Gmail account, Google will alert you to the following: "Google Voice is an enhanced call management application and that Google Voice is not capable of placing or receiving emergency service calls.". The Polycom OBi200 and OBi202 support up to four (4) VoIP services like Google Voice, Anveo, PhonePower, VoIPms and a multitude of 'Bring Your Own Device' Internet phone services. Amazon has Obihai OBi200 1-Port VoIP Adapter with Google Voice and Fax Support for Home and SOHO ... ( Expired ) Posted December 16, 2020 at 8:07 AM EST by Infinity. (www.google.com/voice). Very Important: You DO NOT need to sign-out of Google Chat to receive calls on the phone attached to your OBi device. Google Voice, Gmail and Google Chat are trademarks of Google, Inc. OBi Device Set-Up for Google Voice� Using the OBiTALK Portal, Always Use the Most Up-to-Date Firmware for Your OBi, Troubleshooting OBi Device Set-Up for Google Voice, I'm Not Receiving Incoming Calls to My Google Voice Number, The Google Voice Attendant is Asking Callers to State Their Name, After You Dial, You Hear a Female Voice Say: ". Google Voice is a telephone service that provides call forwarding and voicemail services, voice and text messaging, as well as U.S. and international call termination [when defined as?] There is a second phone port so I could add a fax line or second provider. Curiosity - multi Obis on same GV account, Complex outbound call account routing GV Obi202. If �Use PIN� authentication is enabled and the user enters a matching PIN, the OBi Attendant will immediately prompt the user to enter number followed by the pound (#) key. After you configure Google Voice via the OBiTALK �Configure Voice Services� wizard, you may see the following status indicators; Connected, Backing Off. To set-up the Google Voice communications service on the OBi, select the short-cut button labeled “Google Voice Set-Up” or the Service Provider 1 or 2 text to edit the settings. Once you sign in to OBiTALK, you will be presented with a Dashboard web page listing your OBi Endpoints, the people+endpoints in your Circle of Trust and the Circles of Trust to which you belong. If Google Voice could provide names along with caller ID numbers, it would be near perfect. The call will be sent to the PHONE port of the OBi and rung the attached telephone. From time to time, when you visit the OBi Dashboard, you may see next to the configuration cog-wheel icon, a yellow triangle with an exclamation point inside.� This symbol indicates there is a firmware update available for the OBi.� To perform an automatic update, click on the yellow triangle and select OK when the Update Confirmation box appears.� During the update process, the following message will be displayed on the screen: The first time you add an OBi device, the Device Configuration screen will be presented: On the Device Configuration page, you can change the Display Name of your OBi as well as set the Webpage Admin Password for the device management web page of this particular OBi. If a valid number is entered, the OBi Attendant says �Thank you� and �Goodbye�, then hangs up, and then after a two second wait, calls the previously entered number. The number you dialed, was rejected by the service provider. 3. �Otherwise, whenever there is a missed call, the phone attached to the OBi will signal (visual and stutter dial tone) an unheard voicemail. The OBi200 and OBi202 support up to four (4) VoIP services like Google Voice, Anveo, PhonePower, VoIPms and a multitude of 'Bring Your Own Device' Internet phone services. October 28, 2020, 06:09:39 pm by green3639: Questions - Google Voice on Obi, New to Obi202, not new to GoogleVoice or VoIP. For personal use. �         Use this password when you configure Google Voice as a service on your OBi device. To make sure you have a Gmail account associated to your Google Voice account, select the �Gmail� link in the upper left corner of the Google Voice application window. Important: By pressing Submit on this configuration utility, you acknowledge that the OBi device with which you will use the Google Voice communications service does not support emergency service calls. Google applications � Non-Gmail usernames derived from the usage of a Google applications account should work fine with an OBi device as long as it has made a call from within Gmail chat. If this is happening, please do the following: � Sign in to the OBiTALK portal. The OBi is Using openDNS & the Google Voice Status Always Says "Backing Off", Google Voice Communications Service Configuration, Receiving Incoming Calls to Your Google Voice Number, OBiTALK Status Indications:� Using Google Voice on an OBi Device, After You Dial, You Hear a Female Voice Say: "We cannot complete your call. Note:� To use the Google Voice communications service on your OBi, you must have made at least one call from your Gmail account's "Call Phone" feature. Google Voice Communications Service Configuration. �In summary, the following two conditions must be met in order to use an OBi device with the Google Voice communications service. After You Dial, You Hear a Voice Say: "There is no service available to complete your call." 13, The OBi is Using openDNS & the Google Voice Status Always Says "Backing Off". Both offer mobile access on your cell phone: Ooma through its mobile app and Obihai through the Google Hangouts or Google Voice apps. Select "No" for "Voicemail Access." You can start using the Google Voice service from OBi. Select Submit.� After a short wait period, the OBi will re-start automatically and you should be able to make calls using Google Voice. If you like the cost of the Obi, but feel that having 911 service is iimportant, there are two alternatives: 1) Obihai has partnered with Anveo to supply 911 service for Google Voice … for Google Account customers in the U.S., and for Google Workspace (formerly G Suite until October 2020) customers in Canada, Denmark, France, Netherlands, Portugal, Spain, Sweden, … You’ll need the OBI202 (which was out of stock when I was looking). You may try your call again later. Posted by Vinod Kurup, MD Aug 21, 2020 ", After You Dial, You Hear a Voice Say: "The number you dialed, was rejected by the service provider. If you want to seamlessly use Google Voice on an ATA device, then OBi110 isn’t for you. 13. 6, Troubleshooting OBi Device Set-Up for Google Voice. This comment has been rated as unhelpful by Slickdeals users. 1-719-567-6742. To make a call using the Gmail �Call phone� feature, Sign in to www.gmail.com, using the same account with which you have configured Google Voice on the OBi. For business. DO NOT USE THE OBi DEVICE FOR EMERGENCY SERVICE CALLS. 2. Google Voice and Obihai Update; Easy Emergency 911 Calling Service with Anveo and the OBi Device; The Google Voice Service Is Still Working on My OBi; Obihai Announces OBiTALK Approved Service Provider Program 2. �Always Use the Most Up-to-Date Firmware for Your OBi �. If you would like to use 7-digit dialing from the OBi, enter the 3-digit area code for the area to which you will place calls using 7-digits. The Google Voice Attendant is Asking Callers to State Their Name 1. This makes it a unique product that can take your international communication a step further while keeping your costs low. Similar offers. The symptom is the caller will go to Google Voice voicemail. � Check if the status of the OBi device's "Service Provider 1". If it does not, make sure it is configured with the correct username/password combination. The OBi Attendant will come into play when people call the OBi in the following ways: 1. The user must be able to sign in to Gmail with this primary email address / username to Gmail and make a call using the �Call phone� feature from within Gmail. In the Personal Settings section, you will see the �Email addresses� associated with your Google account.� Here, you will see which Email address is your �Primary email� address. Be sure to set the Local Time Zone, for the location where the OBi resides.� Also, if Day Light Savings is observed in this location, go ahead and check the Day Light Savings Time box. Google Call Screening Service: �If you do not want callers to be greeted by the Google call screening service, you will need to turn off Call Screening in your Google Voice Settings configuration. The solution is: 1. - Please ensure you have made a call from within the Gmail client using the �Call phone� feature.� If you do not do this, you will not be able to make calls with the OBi device. If the OBiTALK echo service call does not go through, please check your Internet connection to the OBi. Callers greeted by the OBi Attendant will have three (3) options from which to choose and the OBi will process their call accodingly.�. As it relates to using Google Voice on an OBi device, non-Gmail Primary account names come from two sources: 1. No phone bill! Email notification and dashboard says phone power offline but it works, Exploring Google Voice with NoMoRobo on Obi200. 12, After You Dial, You Hear a Female Voice Say: "We cannot complete your call.". December 16, 2020 by Benmin Smith obitalk google voice offline ObiTalk devices are the perfect thing to use Google Voice services as they offer seamless connectivity, better call quality with crystal clear voice and no call dropping. The Obihai OBi202 VoIP adapter provides support for 4 SIP accounts, including Google Voice accounts. Not in US? See here for more. This Obihai adapter makes your Google Voice number accessible via your home phone system. Android iOS Web. ... Last edited by MadPup November 4, 2020 at 04:34 AM. The password was fine, and I found the screen shots below. �This indicates there is a software update available for the OBi.� Click on the update icon to begin the update process. � From the OBi Dashboard select your OBi device. Auto Attendant 4 Digit PIN:� When this field is populated with a numeric four digit PIN, the auto attendant on the OBi will request callers enter this PIN in order to make new calls via any available service, e.g. Even though you can use any of these primary/secondary emails to sign in and make Google Voice calls (using the Call phone feature within Gmail) & Google Chat calls, the OBi device MUST use the �Primary email� Email address as the Google Voice username. ewl. If you choose not to select the short-cut button, you have the option of configuring Google Voice in the Service Provider 1 or Service Provider 2 settings, or both. - First, make sure you are using latest software for your OBi.� To check if there is new firmware available for your device, sign in to www.obitalk.com.� After signing in, you will be presented with the OBi Dashboard.� If there is an update available for the OBi device, you will notice that next to the device, there will be a yellow triangle caution sign. The service route access codes are defined as: * * 1 : Voice Service Provider 1 (SIP or Google Voice), * * 2 : Voice Service Provider 2 (SIP or Google Voice), * * 8 : LINE Port (PSTN) Service Provider. Internet voice service provider, PSTN/land line gateway (on models so equipped), or the OBiTALK network. When you enable Google Voice voicemail notification on your OBi, you should be sure to not check the "Place missed calls in the inbox" box. The OBiTALK Service Provider set-up screen gives the user the option to select either service 1 or 2 as the Primary Line. ", http://www.google.com/googlevoice/legal-notices.html, http://www.youtube.com/watch?v=5LTmWqP706E, https://www.google.com/accounts/ManageAccount. � The caller is using a phone was used to authenticate this OBi device's Google Voice account. Get the lowest cost local and international calls with service providers of your choice. To use the OBiTALK portal, go to www.obitalk.com and Register.� After filling out the form and sending it to OBiTALK, you will receive a message from the OBiTALK team to confirm your e-mail address.� As soon as you confirm your e-mail address by clicking on the link inside the message you will be able to sign in to OBiTALK using the Email address and password you choose during the OBiTALK registration process. This is the Obihai OBiTALK Echo Test server number.� Follow the announcement and instructions.� If you hear your voice echo back to you, the network to which the OBi device is connected is ok. c.       The firmware on the OBi is old and requires the use of a �proper� Google Voice account.� If you are using firmware version 1892 or earlier, you will need a ��@gmail.com� account.� Non Gmail account support is supported on firmware versions after 1.1- 1892. However, incoming calls to your GV number will ring only the phone attached to the OBi even though a computer is signed in to Google Chat. You may read the Google Voice Terms of Service here: �http://www.google.com/googlevoice/legal-notices.html. Both Ooma’s Basic Service and Obihai paired with Google Voice provide a wide set of calling tools. To workaround this issue, please do the following: � Modify the DNSServer1 parameter value by accessing the OBi's webpage. If you have enabled Google 2-step verification for Gmail, please follow the following instructions so that you will be able to use your OBi and Google Voice. This month, we started having a problem dialing outbound and received a male voice referencing a password issue with the Google Voice account. Save time, stay connected. Polycom (Obihai) OBi200 1-Port VoIP Adapter with Google Voice (Blue) @Newegg $50 $49.99 + 5 Deal Score. � If you are calling via a VoIP Service Provider account, check that the device's status shows "Registered" in the OBiTALK portal. Questions - Google Voice on Obi, New to Obi202, not new to GoogleVoice or VoIP. A smarter phone number. 4. ", After You Dial, You Hear a Voice Say: "There is no service available to complete your call. You may verify this Username by going to: https://www.google.com/accounts/Login.� When you sign in you will land on the Manage Account page:� https://www.google.com/accounts/ManageAccount .� Here, you can see your Google account profile Personal Settings. This is a review of the Obi202 I use for free home office phone and fax lines. �         Sign in to your Google account settings. Note:� If a service has been previously set-up, you will see the name of the service next to the �Service Provider x� label and a red �X�.� If you want to remove the service from the OBi device configuration, select the red �X� and confirm the removal of the service.� When this is submitted, the OBi device will reboot and the Service Provider settings will be cleared.� The OBi is then ready for another service to be configured on that SP line. 2. There can be multiple secondary emails for the account. To do this, call **9 222 222 222. 12, The Google Voice Attendant is Asking Callers to State Their Name. Google Voice and Caller ID NAME observations and inconsistencies, Google voice configuration failing at the "select account" step itself, rejected by service provider, reason 603 (OBi200), After calling a non-working number, can't make new calls. 2. Allow forwarded Google Voice calls to CC for CNAM, but block direct CC? I'm Not Receiving Incoming Calls to My Google Voice Number Possible causes for this are: � In the Google Voice - Voice Settings configuration the, "Forwards to: Google Chat" is not checked. � If the voice also says "... Reason is 404," and you are calling an OBiTALK OBi No., check that your OBi device is online by placing a test call to: **9 222 222 222. If the entered PIN is not a match, the Attendant will give the user two additional attempts to enter the PIN.� If the third attempt does not match, the Attendant will announce a thank you message and disconnect the call. This is not an issue with your OBi device. I highly recommend this product. 3-way Calling Lets you talk to two person at the same time even if it’s international calls. When a new OBi device is added you will be automatically taken to the Device Configuration screen.� Also, at any time after adding a device, you can configure basic parameters and services by signing in to OBiTALK and selecting the device on the Dashboard. Works with up to Four(4) VoIP Services Across One(1) Phone Port If you see �Backing off� status, it can mean the following: a. When someone calls your Google Voice number, if you are unable to receive call on the phone attached to your OBi device�s PHONE port, check the �Forwards to: Google Chat� setting, in the Google Voice, Voice settings page, �Phones� tab. b. Google Voice. If, after three opportunites,� the caller does not choose any of the options, the call will be routed to the OBi�s PHONE port and ring the attached telephone. 4. To use Google Voice on an OBi, the account Username used to configure the OBi, must be listed as the �Primary Email� Username in your Google Account�s Personal Settings. 8, OBiTALK Status Indications:� Using Google Voice on an OBi Device. There’s another alternative as well. The Voice settings selection is available from the top right corner, "gear" icon. Select "Show advanced settings." Learn more. From endpoints (OBi devices or soft phones) in your Circle of Trust. 12, After You Dial, You Hear a Voice Say: "The number you dialed, was rejected by the service provider.". Smart voice calling on all your devices. To confirm the Gmail email address association, sign in to Google Voice here: www.google.com/voice.� Next, select your email address in the top right corner.�� A drop-down menu will appear.� Select �Account Settings.�� Here you will be able to verify this email address is your �Primary email�. PDX_Mark: 14 5076 October 28, 2020, 02:50:24 pm by techno.express: Curiosity - multi Obis on same GV account: PDX_Mark: 5 2026 October 27, 2020, 11:53:30 am by PDX_Mark: Google Hangouts "Back" to Voice: FRUGALFREAK By default, OBi devices which come with an analog (PSTN) line port will use this as the Primary Line for outbound calls.� This means that when you make a new call using the OBi Attendant, you do not need to first dial a service route access code.�, Up to two (2) SIP or Google Voice based VoIP services can be added to an OBi.� You can make one of these services the Primary Line for outbound calls. To do that, first, be sure that you are logged into the correct Google/Gmail account that holds your Google Voice number. There is a problem with your Internet connection and the OBi device cannot reach Google servers. Works with Google Voice; Easy to Set-Up Using OBitalk.com. Joined Dec 2006 Deal Hunter. If you already have a Gmail account, then you will be automatically forwarded to the Gmail application. If this is your first time setting up Google Voice on an OBi, please take a couple minutes to watch this video tutorial: http://www.youtube.com/watch?v=5LTmWqP706E. From the "Phones" tab, select "Edit" on the phone from which you are calling. From the PSTN or a VoIP service with a Trusted Caller ID. 11, I'm Not Receiving Incoming Calls to My Google Voice Number. When you initially add an OBi device to your account in the OBiTALK portal, you are presented with the OBi�s Device Configuration page.� Towards the bottom of the page is the Configure Voice Service area. In the lower left side of the window, you will see the �Call phone� feature.� Select this and follow the on-screen instructions to make a phone call from within the Gmail client window.� Note that before you make a call using Gmail, your Gmail settings should be configured for English (US). It the given number is invalid, the OBi Attendant plays a tone followed by an error message. �         Select the, �Authorizing applications & sites� link. - In the �Calls� tab, disable Call Screening by selecting the �Off� button.� If this is set to �On,� then callers who call your Google Voice number will be greeted by Google�s call screening service, instead of immediately passing the call to your OBi device and ringing the analog handset. If Google Voice is configured in the Service Provider 1 settings, you will have to dial **1 1-areacode-number, e.g.� **1- 1-719-567-6742. Note the screenshot below, where it shows how your �Primary email� is displayed. Sherman Scholten at OBiHai tells us they are poised to release the OBi202 with all the usual OBi110 goodies plus T.38 real-time faxing over IP plus support for PPPOE, VLANs, and up to 4 SIP or Google Voice trunks. OBi Device Set-Up for Google Voice� Using the OBiTALK Portal 1, Google Voice Communications Service Configuration. There is a short-cut button called �Google Voice Set-Up� which when selected will take you directly to the Google Voice set-up template and assit you in setting up Google Voice as your primary voice service provider using the Service Provider 1 configuration. Login into your OBiTALK account, click on your OBi device, and then click the Google Voice Set-Up button. The Voice settings selection is available from the top right corner, "gear" icon. Please note that the Google Voice voicemail notification does not work for users who have 2-Step verification.� With that, it is recommended you disable Google Voice voicemail notification on the OBi device via the OBiTALK device configuration settings for that particular OBi device. obi202 + google voice fax, I bought the OBi202 to use Google Voice as my home phone service. Use the Add Devices link when you want to register a new OBi device to your OBiTALK account. Calls to other OBi devices are always free via the OBiTALK network. Select "Off" for "Call Screening." 2. To set-up the Google Voice communications �service on the OBi, select the short-cut button labeled �Google Voice Set-Up� or the Service Provider 1 or 2 text to edit the settings.� Of you choose the later, select Google Voice from the list of Internet voice service providers. Legacy GrandCentral Customer usernames � A username which was derived from the GrandCentral service will not work with the OBi device.� These account usernames do not have an associated Gmail domain email address and cannot be used with the OBi device.�� Users in this category will need to add a new Gmail-domain email address as their primary email and make a call from within the Gmail Call phone feature. Select the "Calls" tab. For every Google account, there is one primary username/email.� This can be a @gmail or @non-gmail email account. Go to www.google.com/voice (Voice settings). 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